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How takabd Handles Your Personal Information

When you open an account or make a deposit via bKash, Nagad or Rocket, you share data with us — and this page tells you exactly what we collect, why we collect it, and what rights you hold over it.

Account data handled with carebKash, Nagad, Rocket payment data protectedYour rights explained clearlyBangladesh-local policy focusContact us to request changes
takabd How takabd Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our approach to data protection covers four areas: how we secure your account, how payment data is handled, how long we keep records, and how you can request changes. Every area follows the same principle — collect what is necessary, protect it properly, and give you a clear path to act on your rights.

Account Security

Your account is protected with password hashing and OTP verification. We do not store raw passwords, and login attempts from unrecognised devices trigger an additional check.

Payment Data Handling

bKash, Nagad and Rocket transaction references are stored to verify deposits and withdrawals. Full wallet credentials are never held on our servers after a transaction completes.

Data Retention

Account registration data is kept while your account is active. If you close your account, we retain only what financial record-keeping obligations require, then delete the rest.

Your Right to Request Changes

You can ask us to correct inaccurate details, request a copy of your data, or ask for deletion where no legal obligation requires us to keep it. Reach us via live chat or email.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Start a live chat from your account dashboard to raise a privacy concern or request a copy of the data we hold on your account.
Email Support Send a written request to our support address if you want to update, correct or delete personal information tied to your takabd account.
Account Settings Some data preferences — like marketing communication choices — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy on takabd

These are the questions we hear most often about how personal data works on this platform. If yours is not listed, contact our support team directly via live chat.

We collect your name, contact details, and the payment method you register with — bKash, Nagad or Rocket. Device and browser data is also collected to secure your session.

No. Payment references from bKash, Nagad or Rocket are used only to verify your deposit or withdrawal. We do not sell or share this data with third parties outside of legal obligations.

Account data is kept while your account remains active. Transaction logs are retained as long as financial record-keeping rules require. Other data is deleted when it is no longer needed.

Yes. Send a request via live chat or email support and we will provide the account and transaction data we hold. We aim to respond within a reasonable timeframe.

Contact our support team via live chat or the support email. We will delete your data where no legal obligation requires us to keep it, and confirm once the deletion is done.

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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.