Reference

Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use your takabd account — covering eligibility, deposits via bKash, Nagad, or Rocket, withdrawals, and account conduct.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal conditionsAccount conduct policyJurisdiction-dependent access
takabd Terms and Conditions That Govern Your Account
HOW WE ENFORCE THIS

How takabd Handles These Terms in Practice

We apply these terms consistently across all accounts, regardless of wallet type or deposit size. When you request a withdrawal through Rocket or Nagad, our team runs a standard verification check before funds are released — this is part of our account integrity process, not an obstacle. Any change to your registered bKash or Nagad wallet number must be confirmed via a one-time PIN sent to your registered mobile number before it takes effect.

Wallet Verification

Changes to your linked bKash, Nagad, or Rocket number require a PIN confirmation step. This keeps your withdrawal path secure and prevents unauthorised account edits.

Account Suspension Process

If we detect a terms breach — such as duplicate accounts or misuse of a promo — we notify you by the contact details on file before any action is finalised.

Data Retention

We retain account records and transaction logs for the period required under applicable rules. You can request a summary of your data through the Help section in your dashboard.

Policy Updates

We publish all material changes to these terms on this page with a revised date at the top. We recommend checking back whenever you notice the update notice in your account.

TERMS CONTACT

Ask Us About These Terms Directly

If any clause in these terms is unclear or you want to flag a concern about your account, reach out through the channels below. We handle terms-related queries separately from general account support so your question reaches the right team without delay.

Live Chat Open the chat widget on any page to ask a terms question in real time. Our team can clarify specific clauses and escalate account disputes.
Email Support Send a detailed query about your account terms, a suspended wallet transaction, or a policy concern to our support email address listed in your account dashboard.
Account Dashboard Log in and visit the Help section of your account to submit a formal terms-related request, attach documents, and track the status of your query.

Common Questions About These Terms

Below are the questions we hear most often from people reading through the account terms for the first time. If your question is not covered here, the Live Chat option above is the fastest route to an answer.

These terms apply to every person who opens or uses a takabd account. Eligibility depends on your local law and whether you are located in a region where access is permitted.

No. Your account must be funded only from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket wallet is a breach of these terms and may freeze your withdrawal.

Operating multiple accounts is prohibited under these terms. If we detect duplicate accounts linked to the same identity or wallet, both accounts may be suspended pending a review.

Log in, go to the Help section in your account dashboard, and submit a dispute with the transaction reference. Our team reviews wallet-level records from bKash, Nagad, or Rocket to resolve it.

We publish changes on this page with a revised date. For material changes that affect account withdrawals or eligibility, we also send a notification to your registered contact details.

You can request account closure through the Help section. Data removal is handled according to the retention periods required under applicable rules — our team will confirm the timeline when you submit the request.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.